Professional résumé

Kundan Kumar Ram

Infrastructure, DevOps & Platform Engineer

Bangalore, India ramkundan275@gmail.com LinkedIn GitHub

Professional Summary

Hands-on Infrastructure, DevOps & Platform Engineer with professional experience across Linux operations, cloud infrastructure, deployment automation, traffic management, monitoring, databases, mail infrastructure, and production troubleshooting. Career experience spans systems administration, Linux engineering, and DevOps engineering.

Production Engineering Focus

  • Operate and troubleshoot production platforms. Hands-on Linux operations, Nginx and Apache, SSL/TLS, Docker, Kubernetes/GKE, MySQL/MariaDB, Redis, Solr, backup/recovery, firewall and VPN controls, and production diagnosis.
  • Design reliable traffic and edge controls. HAProxy and Nginx load balancing, backend health checks, failover, routing, ACLs, rate limits, stick tables, backend weights, logging, monitoring, and HTTP 4xx/5xx/504 investigation.
  • Build delivery and cloud foundations. GCP Compute Engine, GKE, Cloud Storage, VPC, IAM, Artifact Registry, Load Balancing, BigQuery, CDN, billing/cost monitoring; AWS EC2, S3, IAM, and VPC; Docker, Jenkins, Git, Ansible, Bash, Helm, rolling deployments, and production migration work.
  • Improve observability and recovery readiness. Prometheus, Grafana, Zabbix, exporters, alerting, logs/events investigation, MySQL/MariaDB backup/restore and replication work, storage troubleshooting, and production incident investigation.
  • Operate mail infrastructure. Postfix and SMTP relay configuration, multi-instance Postfix, queue and bounce investigation, DKIM, SPF/DMARC-related troubleshooting, transport maps, header checks, mail-log investigation, provider delivery errors, queue monitoring, alerts, and SMTP/network/firewall diagnosis.

Professional Experience

Linux & DevOps Engineer

WhatJobs · Bangalore · Mar 2025–Present

Contributes to Linux and application-platform operations, deployment automation, traffic controls, Kubernetes/GKE and mail-relay work, monitoring and alerting, Docker-based delivery, backup operations, and production troubleshooting.

  • Built lightweight deployment workflows using Git and Bitbucket Hooks for multi-server application delivery.
  • Configured Prometheus and Grafana monitoring and alerting for infrastructure and application components.
  • Delivered Dockerized applications behind Nginx, including access controls and HTTPS/TLS configuration.
  • Operated and troubleshot HAProxy traffic controls, backend health and routing, rate limiting, and production HTTP 4xx/5xx/504 conditions.
  • Worked on Kubernetes/GKE production operations and a mail-relay architecture, including workloads, services, configuration, access controls, monitoring, deployment, and troubleshooting.
  • Supported Postfix/SMTP relay infrastructure, mail queues, delivery failures, monitoring, logging, and network/provider troubleshooting.
  • Automated web analytics, log access, log rotation, and cron-job monitoring workflows.
  • Performed MySQL backup operations, server maintenance, and production issue investigation.

Linux Administrator

Codezin Technology Solutions Pvt. Ltd. · Kolkata · Feb 2024–Feb 2025

Operated Linux infrastructure and supported containerized application environments across RHEL, CentOS, and Ubuntu.

  • Deployed and managed Dockerized applications, Dockerfiles, and container images.
  • Managed LVM, filesystem configuration, storage practices, and backup/recovery operations.
  • Configured Apache, SSL/TLS, caching, reverse proxying, virtual hosts, and PHP-FPM integration.
  • Worked with development teams on deployment and infrastructure automation using Ansible.
  • Supported Linux system maintenance, monitoring, and configuration improvement.

Linux Engineer – Software Service

Reve Systems India Pvt. Ltd. · Delhi · Jul 2022–Sep 2023

Supported Linux infrastructure and operational automation across AWS and hosting environments.

  • Managed Linux environments and supported infrastructure availability, scalability, and security practices.
  • Automated backups, monitoring, and routine maintenance using Bash.
  • Supported monitoring and alerting workflows for operational visibility and incident response.
  • Configured secure remote access and web-traffic management components.
  • Performed MySQL backup, recovery, tuning, and operational troubleshooting activities.

System Administrator

AGS Transact Technologies Limited · Kolkata · Jan 2020–May 2022

Supported Linux-based retail systems, monitoring, MySQL administration, and technical support workflows.

  • Managed Linux-based system availability and performance support.
  • Implemented Zabbix-based system and application monitoring.
  • Administered MySQL for retail applications.
  • Supported POS-system operations and ticket workflows through ServiceNow.

Selected Engineering Evidence

Education

Bachelor of Computer Applications (BCA) — Chatrapati Sahu Ji Maharaj University · Dec 2018

Certifications

  • Master Program in DevOps Engineering — Simplilearn · May 2024
  • Hardware and Networking Plus Cloud v2 (RedHat) — Jetking · Dec 2019

Languages

English · Hindi